Broken Pipe Insurance Claims | Public Adjuster | Global Patriot Adjusters

Broken Pipe Insurance Claims

Recently, we worked a claim in The Berkshires region of Massachusetts. The Bed and Breakfast called us in after a brief closure of the home had taken place. The "O" ring on a refrigerator had failed. With very high pressure, the ice maker water line began to push water out in to the Bed and Breakfast. 


The water flowed for 9 days and spilled over 15,000 gallons of water in the residence.

The insurance carrier assessed the loss at $25,000.

The owners also had Additional Living Expenses / Loss of Use on the property.

Three weeks after the loss the owners called Global Patriot Adjusters. In three weeks the owners had not been able to get the carrier to release any monies, or give them a better number for the damages. In this same period, the owners had been getting a run around on their additional living expenses payments as well. This was turning into a very big mess.

Amount Differential ($)

We negotiated 3 times the amount offered by the insurance company on behalf of the insured.

We took over the claim and assessed the loss at $79,000. Within two weeks we had an agreed scope, remediation activities, $10,000 in funds as an advance toward the construction work. Within three more weeks we had collected over $50,000 toward the project and it was moving in the right direction to get the business and family back up and running.

It is not uncommon, to have the first look of the insurance carrier be rather minimal compared to the actual damage found.  It is very important that you not allow a bad assessment of the damages to become the basis of the claim. We make sure it is better addressed with the carrier, so we do not have problems with an unfair settlement.
— Marc Lancaric, Public Adjuster & President, Global Patriot Adjusters

Some of the greatest problems with these type of pipe breaks and insurance claims come with the thought that it is "a little water on the floor." Very often, it is much worse, much!  Global Patriot Adjusters will handle these claims with a kind of clarity that doesn't leave a homeowner holding the bag!

Contact us 24/7 for quick action on your claim 800-654-3041.